Payment Policy for Vilo Stroller

Effective January 10, 2025

At Vilo Stroller, we aim to provide a seamless and secure payment experience for all our customers purchasing baby toys. This Payment Policy outlines the accepted methods of payment, billing procedures, and security measures.

1. Accepted Payment Methods

We accept the following forms of payment:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal: Pay securely using your PayPal account
  • Other Payment Methods: We may offer additional payment options, such as Apple Pay, Google Pay, or Shop Pay, based on your location and checkout preferences.

Payments must be made at the time of placing the order to confirm and process the transaction. By submitting payment details, you authorize us to charge your account for the total order amount.

2. Payment Process

  • Once you select the product(s) and proceed to checkout, you will be prompted to enter your payment details.
  • After entering your payment information and confirming the order, we will process your payment securely.
  • You will receive an order confirmation email with the payment details once the transaction is successfully processed.

3. Billing Information

  • When making a purchase, you must provide accurate and complete billing information, including your name, address, phone number, and payment details.
  • The billing address provided must match the address associated with the payment method to prevent delays or issues with processing your payment.

4. Currency

All payments for products on vilostroller.com are processed in U.S. dollars (USD). If you are purchasing from outside the United States, the total amount may be converted to your local currency based on the exchange rates used by your payment provider.

5. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email containing:

  • A summary of the products purchased
  • The total price, including taxes and shipping fees
  • Your unique order number

This confirmation serves as proof of your order.

6. Payment Security

We take payment security seriously and use industry-standard encryption technologies to protect your payment information. All transactions are processed via secure, third-party payment gateways that comply with the Payment Card Industry Data Security Standards (PCI DSS).

Vilo Stroller does not store sensitive payment information on our servers. All payment details are handled by trusted, secure payment processors.

7. Payment Issues

  • If your payment is declined or there are issues processing your transaction, you will be notified immediately. Please check the provided payment details and try again or use an alternate payment method.
  • If we are unable to process your payment after several attempts, your order may be canceled. You will be notified via email if this occurs.

8. Sales Tax

Sales tax is applicable to orders based on the destination of the shipment. Sales tax rates are determined by your shipping address, and the tax amount will be automatically calculated during the checkout process.

9. Promotional Codes and Discounts

If you have a promotional code, you can apply it during checkout. Please note that some codes may have expiration dates or product restrictions. Only one promotional code can be applied per order unless stated otherwise.

10. Refunds and Payment Adjustments

In case of order cancellations, returns, or refunds, payments will be refunded to the original payment method. Refunds will be processed according to our Refund and Returns Policy.

Refunds for returned items may take 5-10 business days to reflect in your account, depending on the processing times of your payment provider.

11. Order Cancellations

Orders may be canceled before they are shipped. If you wish to cancel an order, please contact our customer service team at contact@vilostroller.com as soon as possible. Once an order is shipped, it cannot be canceled but can be returned according to our Refund and Returns Policy.

12. Fraud Prevention

To protect our customers and business from fraudulent activity, we may request additional verification of your payment details or billing information. If there are concerns about your payment, our customer service team will contact you to resolve the issue.

13. Contact Information

If you have any questions or issues regarding payment, please contact us:


By placing an order, you agree to the terms outlined in this Payment Policy. Thank you for choosing Vilo Stroller for your baby toys!

 
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    Here is a Shipment Policy for Vilo Stroller regarding baby toys:


    Shipment Policy for Vilo Stroller (Effective January 10, 2025)

    At Vilo Stroller, we aim to provide a smooth and reliable shipping experience for all our customers purchasing baby toys. Below is our Shipment Policy, outlining how we process, ship, and handle your orders.

    1. Shipping Methods and Fees

    We offer a variety of shipping options to accommodate your needs, including:

    • Standard Shipping: Delivered within 5-7 business days (depending on location)
    • Expedited Shipping: Delivered within 2-3 business days
    • Overnight Shipping: Delivered the next business day (if placed before the cutoff time)

    Shipping fees are calculated based on your delivery address, chosen shipping method, and the weight and size of your order. The exact shipping cost will be displayed at checkout before you confirm your order.

    2. Domestic Shipping (U.S.)

    We ship to all 50 states within the U.S., including Alaska and Hawaii. Please note that certain items may not be available for delivery to all locations, especially if they require special handling or are oversized.

    • Order Processing Time: Orders are typically processed within 1-2 business days. Orders placed after 3 PM or on weekends will be processed the next business day.
    • Delivery Times: Delivery times are based on your selected shipping method and the shipping carrier. Note that delivery times may vary depending on the destination and external factors like weather conditions, holidays, or shipping carrier delays.

    3. International Shipping

    We currently offer international shipping to select countries. International orders may take 7-14 business days to arrive, depending on your location.

    • Customs and Duties: International customers are responsible for any customs duties, taxes, or additional fees that may apply upon arrival in the destination country. These fees are set by the local authorities, and we recommend checking with your country’s customs office for information on any applicable charges.

    • Shipping Costs: International shipping fees will be calculated at checkout based on the shipping destination and the weight of your order.

    4. Order Tracking

    Once your order has been processed and shipped, you will receive a shipment confirmation email containing your tracking number. You can use this tracking number to track the status of your order on the shipping carrier’s website.

    5. Shipping Restrictions

    Some products may have shipping restrictions due to their size, weight, or shipping regulations. If an item cannot be shipped to your location, we will notify you before processing your order.

    6. Delays

    While we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances, such as:

    • Severe weather conditions
    • Shipping carrier delays
    • Customs processing (for international orders)
    • Public holidays

    If your order is delayed, we will notify you of the expected delivery time as soon as we have updated information from the shipping carrier.

    7. Shipping Address

    Please ensure that the shipping address you provide is complete and accurate. Vilo Stroller is not responsible for delays or delivery issues caused by incorrect or incomplete address information. If an error is discovered in the address, please contact our customer service team immediately at contact@vilostroller.com.

    8. P.O. Boxes and APO/FPO Addresses

    We can ship to P.O. Boxes and APO/FPO addresses within the United States. Please ensure that the shipping address is valid for the delivery method chosen, and note that certain carriers may have restrictions on these types of addresses.

    9. Order Damages or Missing Items

    If you receive a damaged item or if any part of your order is missing, please contact us within 7 days of receiving the shipment. We will work with you to resolve the issue, whether through replacement, a refund, or an alternative solution.

    10. Return Shipping

    If you need to return an item, please refer to our Refund and Returns Policy. For returns due to customer preference (e.g., incorrect item ordered, change of mind), the customer is responsible for the cost of return shipping, unless otherwise stated.

    11. Contact Information

    If you have any questions regarding shipping or need assistance with an order, please contact us:


    By placing an order, you acknowledge that you have read, understood, and agree to this Shipment Policy. Thank you for choosing Vilo Stroller for your baby toys!

     
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    giới thiệu về vilostroller bằng tiếng anh 400 từ
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    About Vilo Stroller

    Vilo Stroller is a leading brand specializing in high-quality baby products, particularly focusing on baby strollers and other essential baby care items. Located in Ohio City, Ohio, we have built a reputation for offering reliable, durable, and stylish products designed to make life easier for parents and caregivers. Our goal is to provide exceptional value and convenience for families while ensuring the safety and comfort of their little ones.

    We understand that being a parent is one of the most rewarding yet challenging roles, and we are committed to supporting parents in every step of their journey. Vilo Stroller offers a wide range of baby strollers designed to cater to the diverse needs of parents. From lightweight and compact models perfect for city living to more robust and versatile options for adventurous families, our strollers are crafted to meet various lifestyles. Each product is thoughtfully designed, taking into consideration the modern-day parent’s needs, ensuring functionality, ease of use, and long-lasting quality.

    At Vilo Stroller, we are dedicated to innovation, ensuring that our products incorporate the latest safety standards and technological advancements. Our baby strollers are equipped with features such as adjustable handlebars, spacious storage baskets, multi-position recline systems, and easy-fold mechanisms, all designed with the parent’s convenience in mind. We also prioritize comfort for your baby, with soft, breathable fabrics, ample padding, and secure harness systems to ensure your child is safe and cozy during every stroll.

    Our products are rigorously tested to meet high safety standards. We understand that trust is essential when it comes to baby products, which is why we focus on manufacturing strollers that parents can rely on for both daily use and special occasions. Vilo Stroller also offers accessories to complement our strollers, including weather shields, cup holders, and organizers, all aimed at enhancing your parenting experience.

    Customer satisfaction is at the heart of everything we do. We provide a user-friendly online shopping experience, offering fast and reliable shipping across the United States. Our dedicated customer service team is always available to assist with any questions or concerns, ensuring that you receive the best possible experience when shopping with us.

    Vilo Stroller strives to continue being a trusted partner for parents, delivering top-notch products that enhance the parenting journey while prioritizing safety, comfort, and convenience. Whether you’re a new parent or adding to your growing family, Vilo Stroller is here to help make life with your little one easier and more enjoyable.

     
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    Website: cocobabyaccessories.com viết đoạn giới thiệu về trang sức bằng tiếng anh dài 400 từ
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    About Coco Baby Accessories

    Welcome to Coco Baby Accessories, your premier destination for premium, stylish, and high-quality jewelry designed specifically for babies and toddlers. We believe that accessories should not only enhance your child’s wardrobe but also add a touch of charm, elegance, and personality. Based in the heart of the fashion world, our brand specializes in creating adorable and safe jewelry pieces that are perfect for your little one.

    At Coco Baby Accessories, we understand the importance of both style and safety when it comes to baby products. That’s why we prioritize using only the safest materials to craft each jewelry item, ensuring they are gentle on delicate skin while still providing the perfect amount of sparkle and fun. Our collection features a range of beautiful and stylish pieces, including bracelets, necklaces, earrings, and hair accessories, all designed with both fashion and comfort in mind.

    Our jewelry is not just beautiful – it’s made with durability in mind. Babies and toddlers are known for their curiosity and playful nature, so our products are designed to withstand the wear and tear of everyday use. Whether it’s a colorful beaded bracelet, a shimmering necklace, or a cute hair bow, each piece from Coco Baby Accessories is carefully crafted to ensure it can handle all of your baby’s adventures while still looking stylish and cute.

    What sets Coco Baby Accessories apart is our commitment to offering jewelry that’s as safe as it is stylish. We adhere to the highest safety standards and use non-toxic, hypoallergenic materials that are safe for your baby to wear. We also ensure that all jewelry is designed with practical features like adjustable sizes, smooth edges, and secure clasps to avoid any discomfort or choking hazards. Each item is rigorously tested for safety and durability, giving parents peace of mind while their little ones enjoy their new accessories.

    Our collection is designed to complement any occasion – whether it’s a casual day out, a special celebration, or even a family photoshoot. We have something to suit every style and taste, from playful and colorful designs to elegant, timeless pieces. Our jewelry makes the perfect gift for birthdays, baby showers, or just to add a little sparkle to your child’s outfit.

    At Coco Baby Accessories, we believe that every baby deserves to feel special and look their best. That’s why we’re dedicated to providing high-quality, stylish, and safe jewelry that adds a touch of beauty to your child’s wardrobe. Thank you for choosing us to make your baby’s style even more adorable. Explore our collection today at cocobabyaccessories.com, and let your little one shine!

     
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    Street: 474 Hillcrest Avenue, Rockland,Massachusetts,United States Phone number: 781-792-6782 Email: info@candycossmetic.com Website: candycossmetic.com Privacy Policy đồ trang điểm
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    Here is a Privacy Policy for Candy Cosmetic regarding makeup products:


    Privacy Policy for Candy Cosmetic (Effective January 10, 2025)

    At Candy Cosmetic, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and purchase makeup products. By using our website candycossmetic.com, you agree to the collection and use of your information as described in this policy.

    1. Information We Collect

    We may collect the following types of information when you interact with our website or place an order:

    • Personal Identification Information: This may include your name, email address, phone number, shipping address, billing address, and payment information.
    • Non-personal Identification Information: This includes information such as your IP address, browser type, operating system, and browsing behavior on our website.
    • Cookies: We use cookies to enhance your user experience. These are small files stored on your device that allow us to remember your preferences and improve our website functionality.

    2. How We Use Your Information

    We use the information we collect for the following purposes:

    • To Process Orders: Your personal information is used to fulfill your orders, process payments, and deliver your products.
    • Customer Service: We may use your contact information to respond to your inquiries, provide customer support, and inform you about your order status.
    • Marketing Communications: With your consent, we may send you promotional emails, newsletters, or special offers about new products, discounts, and events. You can opt-out of receiving these communications at any time by following the unsubscribe link in the email.
    • Improving Our Website and Services: We may use non-personal information to analyze website traffic, improve user experience, and optimize our services.

    3. Sharing Your Information

    We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering your orders. These third parties are obligated to keep your information secure and use it only for the purposes of providing services to us.

    4. Data Security

    We take reasonable precautions to protect your personal information. Our website uses secure encryption (SSL) technology to safeguard your data during transmission. However, no method of online data transmission or storage is completely secure, and we cannot guarantee absolute security.

    5. Your Rights and Choices

    • Access and Update: You have the right to access and update your personal information. You can make changes by logging into your account or contacting us directly at info@candycossmetic.com.
    • Opt-out of Marketing Communications: You can opt-out of receiving marketing emails at any time by clicking the unsubscribe link in any email we send you.
    • Delete Account: You can request to delete your account by contacting us. Please note that some information may need to be retained for legal or administrative purposes.

    6. Third-Party Links

    Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites you visit.

    7. Children’s Privacy

    We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete such information as soon as possible.

    8. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. When changes are made, we will update the effective date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

    9. Contact Us

    If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

    • Email: info@candycossmetic.com
    • Phone: 781-792-6782
    • Address: 474 Hillcrest Avenue, Rockland, Massachusetts, United States

    By using our website and making a purchase, you agree to the terms of this Privacy Policy.


    This Privacy Policy is designed to keep your personal information safe while using our site and purchasing our makeup products.

     
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    Refund and Return Policy
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    Here is a Refund and Return Policy for Candy Cosmetic regarding makeup products:


    Refund and Return Policy for Candy Cosmetic (Effective January 10, 2025)

    At Candy Cosmetic, we strive to provide high-quality makeup products and an enjoyable shopping experience. If you are not fully satisfied with your purchase, we are here to help with our refund and return process. Please review our policy below for the most up-to-date guidelines.

    1. Eligibility for Returns and Refunds

    We accept returns and offer refunds for products under the following conditions:

    • Timeframe: Returns must be initiated within 30 days from the date of receipt.
    • Condition: The product must be unused, unopened, and in its original packaging. We cannot accept returns for products that have been opened or used unless the product is defective or damaged.
    • Proof of Purchase: A receipt or order confirmation email is required to process your return or refund.

    2. Non-returnable Items

    The following items are not eligible for return or refund:

    • Makeup products that have been opened or used.
    • Sale or clearance items (unless defective).
    • Gift cards or vouchers.
    • Custom or personalized products.

    3. How to Return an Item

    To return an item, please follow these steps:

    1. Contact Us: Email us at info@candycossmetic.com with your order number, a description of the issue, and the reason for the return.
    2. Return Authorization: Upon approval, we will provide you with a Return Authorization Number (RA Number) and instructions for returning the item.
    3. Packaging: Carefully package the item in its original packaging, including any accessories, and attach the RA Number.
    4. Shipping: Return shipping costs are the responsibility of the customer, except in cases where the product is defective or was sent incorrectly by us.

    4. Refund Process

    Once we receive the returned item, we will process your refund according to the following:

    • Refund Method: Refunds will be issued to the original payment method used at checkout.
    • Processing Time: Please allow 5-7 business days for the refund to be processed after the returned item has been received.
    • Refund Amount: The refund will cover the full purchase price of the product, excluding the shipping charges (unless the return is due to a defective product or an error on our part).

    5. Damaged or Defective Items

    If you receive a damaged or defective item, please contact us immediately at info@candycossmetic.com with your order number and photos of the damage. We will arrange for a replacement or full refund at no extra cost to you.

    6. Exchanges

    We do not offer direct exchanges. If you wish to exchange an item for a different product, you must return the original item and place a new order for the desired item. Standard return and shipping policies apply.

    7. Cancellations

    If you wish to cancel your order, please contact us as soon as possible. If the order has not yet been processed or shipped, we will cancel it and issue a full refund. Once an order has been shipped, we are unable to cancel it, but you may return the product following the guidelines outlined above.

    8. Customer Support

    If you have any questions about our Refund and Return Policy, or if you need assistance with a return, please contact our customer support team at:

    • Email: info@candycossmetic.com
    • Phone: 781-792-6782
    • Address: 474 Hillcrest Avenue, Rockland, Massachusetts, United States

    Thank you for choosing Candy Cosmetic. We are committed to ensuring that your shopping experience with us is as seamless and satisfying as possible.


    This Refund and Return Policy ensures that customers have a clear understanding of the process for returning or refunding products.

     
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    Terms and Conditions
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    Here is a Terms and Conditions page for Candy Cosmetic regarding makeup products:


    Terms and Conditions for Candy Cosmetic (Effective January 10, 2025)

    Welcome to Candy Cosmetic! By accessing or using our website, candycossmetic.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase or using our services. These terms govern your use of our website and the products we sell.

    1. Acceptance of Terms

    By accessing or using our website, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, along with any applicable laws and regulations. If you do not agree to these terms, please do not use our website.

    2. Changes to Terms

    Candy Cosmetic reserves the right to update or modify these Terms and Conditions at any time, without prior notice. Any changes will be posted on this page with the updated effective date. By continuing to use the website after such modifications, you agree to the updated terms.

    3. Products and Availability

    We make every effort to ensure the availability and accuracy of product information on our website. However, we do not guarantee that all products listed will always be available for sale. If a product becomes out of stock or is discontinued, we will notify you accordingly. We reserve the right to limit quantities of products sold or refuse orders at our discretion.

    4. Order Process and Payment

    When you place an order on candycossmetic.com, you agree to provide accurate and complete information. All payments must be made using the accepted payment methods listed on the website. By submitting an order, you authorize us to charge your chosen payment method for the total order amount, including any applicable taxes and shipping charges. Orders are subject to availability, and we may decline or cancel an order if necessary.

    5. Shipping and Delivery

    We strive to process and ship your order as quickly as possible. Shipping charges will be calculated at checkout based on the shipping method and delivery address provided. Delivery times may vary depending on the destination and the availability of the product. Please ensure that your shipping address is correct, as we are not responsible for lost or delayed shipments due to incorrect information.

    6. Returns and Refunds

    Please refer to our Refund and Return Policy for detailed information on how to return products and request refunds. We only accept returns for unused, unopened products in their original packaging, unless the item is damaged or defective. Refunds will be issued to the original payment method once the return is processed.

    7. Privacy and Security

    We are committed to protecting your personal information. For information about how we collect, use, and protect your data, please review our Privacy Policy.

    8. Intellectual Property

    All content on the Candy Cosmetic website, including text, images, logos, graphics, videos, and product descriptions, is owned by Candy Cosmetic or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without explicit permission from Candy Cosmetic.

    9. User Conduct

    When using our website, you agree not to:

    • Violate any laws or regulations.
    • Use the site to transmit harmful, offensive, or unlawful content.
    • Interfere with the website’s security features or access features without authorization.
    • Use automated tools (e.g., bots, spiders) to scrape or collect information from our site.

    10. Limitation of Liability

    To the fullest extent permitted by law, Candy Cosmetic is not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. This includes damages for loss of profits, business interruption, or loss of data, even if we have been advised of the possibility of such damages.

    11. Governing Law

    These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of Massachusetts. Any disputes or claims arising from these terms will be resolved in the courts located in Massachusetts.

    12. Contact Information

    If you have any questions or concerns about these Terms and Conditions, please contact us at:

    • Email: info@candycossmetic.com
    • Phone: 781-792-6782
    • Address: 474 Hillcrest Avenue, Rockland, Massachusetts, United States

    By using our website, you acknowledge and agree to these Terms and Conditions. We thank you for shopping with Candy Cosmetic!


    These Terms and Conditions set the framework for how customers interact with the website, products, and services, ensuring a clear understanding of expectations and responsibilities.

     
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    Sales Policy
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    Here is a Sales Policy for Candy Cosmetic regarding makeup products:


    Sales Policy for Candy Cosmetic (Effective January 10, 2025)

    At Candy Cosmetic, we are dedicated to providing high-quality makeup products that meet the needs of our valued customers. Our Sales Policy is designed to ensure a smooth, transparent, and customer-friendly shopping experience. By placing an order with us, you agree to the terms outlined in this policy.

    1. Order Acceptance

    When you place an order on our website, candycossmetic.com, you are making an offer to purchase products from us. We will send you an order confirmation via email once your order has been successfully placed. Please note that this email does not constitute acceptance of your order. An order is only considered accepted when the products are shipped, and you receive a shipping confirmation email.

    2. Pricing and Payment

    • Prices: All product prices on our website are listed in U.S. Dollars (USD) and include applicable taxes, unless otherwise specified. Prices are subject to change without notice. However, once your order is confirmed, the price at the time of purchase will apply.
    • Payment Methods: We accept various payment methods, including credit/debit cards, PayPal, and other payment options available at checkout. Payment must be made in full before an order is processed and shipped.
    • Currency: All transactions will be processed in U.S. Dollars (USD). If your payment method is in another currency, your bank or payment provider may apply currency conversion fees.

    3. Product Availability

    We make every effort to ensure that products listed on our website are in stock. However, product availability may change without notice due to high demand, supply chain issues, or other factors. If an item is out of stock or unavailable, we will notify you via email and offer alternatives, such as a similar product or a backorder option, if applicable.

    4. Shipping and Handling

    • Shipping Charges: Shipping charges will be calculated at checkout based on your location and the shipping method selected. The customer is responsible for any applicable customs duties or taxes on international orders.
    • Delivery Time: We strive to process and ship orders as quickly as possible. Delivery times vary based on the shipping method chosen and the destination. For domestic orders, please allow 3-7 business days for delivery. International shipping may take longer.
    • Shipping Method: We offer a variety of shipping options, including standard and expedited delivery. The exact options and costs will be displayed at checkout based on your shipping address.

    5. Returns and Exchanges

    Please refer to our Refund and Return Policy for details on how to return or exchange items. If you are dissatisfied with your purchase, we are happy to assist you with a return or exchange within the guidelines specified in our policy.

    6. Order Cancellations

    Once an order has been placed and confirmed, it cannot be canceled unless it has not yet been processed for shipping. If you wish to cancel your order, please contact our customer service team at info@candycossmetic.com as soon as possible. If the order has not yet been shipped, we will cancel the order and issue a refund. Once the order has been shipped, it cannot be canceled, but you may return the item following our return policy.

    7. Gift Cards

    Gift cards can be purchased through our website and are redeemable for merchandise on candycossmetic.com. Gift cards are non-refundable, cannot be redeemed for cash, and are subject to expiration based on the terms provided at the time of purchase.

    8. Promotions and Discounts

    • Coupons and Discount Codes: Occasionally, we offer promotional codes or discounts for our products. These codes must be entered at checkout to receive the discount. Promotions and discount codes are valid for a limited time and cannot be combined with other offers unless otherwise stated.
    • Sales: During promotional sales, certain items may be excluded from discounts or offers. Please check the terms of the promotion for details.

    9. Limitation of Liability

    While we make every effort to provide accurate product information and deliver your order as promised, Candy Cosmetic is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products. This includes issues such as allergic reactions, skin irritation, or any adverse effects caused by makeup products.

    10. Customer Support

    If you have any questions or concerns regarding our sales process, products, or services, please do not hesitate to contact our customer support team:

    • Email: info@candycossmetic.com
    • Phone: 781-792-6782
    • Address: 474 Hillcrest Avenue, Rockland, Massachusetts, United States

    This Sales Policy outlines key aspects of purchasing, shipping, returns, and payments at Candy Cosmetic, helping customers understand the process and their rights when shopping for makeup products.

     
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    shipmentv policy
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    Here is a Shipment Policy for Candy Cosmetic regarding makeup products:


    Shipment Policy for Candy Cosmetic (Effective January 10, 2025)

    At Candy Cosmetic, we are committed to ensuring a smooth and efficient shipping process for all of our customers. Below are the details of our Shipment Policy, which outlines the terms and conditions for shipping makeup products purchased from our website.

    1. Shipping Areas

    We currently offer shipping to customers within the United States and internationally. International shipping fees and delivery times may vary based on the destination country. Please note that certain regions may be excluded from shipping due to restrictions or logistical limitations.

    2. Shipping Methods

    We offer a variety of shipping options to meet your needs, including:

    • Standard Shipping: Typically arrives within 5-7 business days.
    • Expedited Shipping: Arrives within 2-3 business days.
    • Express Shipping: Delivers the next business day, depending on the location and time of order placement.

    At checkout, you can select your preferred shipping method based on your delivery timeline.

    3. Processing Time

    Orders are processed within 1-2 business days of receipt. Orders are not processed or shipped on weekends or holidays. If an order is placed after business hours, on weekends, or during a holiday, processing will begin on the next business day.

    Please note that order processing may take longer during peak periods, such as holidays or promotional events.

    4. Shipping Charges

    Shipping charges are calculated at checkout based on your shipping address, selected shipping method, and the weight of your order. Candy Cosmetic strives to offer competitive and fair shipping rates. Customers are responsible for any additional shipping fees, such as taxes or customs duties, for international orders.

    5. Order Tracking

    Once your order has been shipped, you will receive an email notification with a tracking number and a link to track your package. You can use this tracking number to monitor the status of your shipment. Please allow up to 24 hours for tracking information to update after receiving your notification.

    6. Delivery Time

    Delivery times vary based on your shipping method and location:

    • Domestic Orders: Standard shipping takes approximately 5-7 business days, expedited shipping takes 2-3 business days, and express shipping takes 1 business day.
    • International Orders: Delivery times may range from 7-21 business days, depending on the destination country and the customs process.

    Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather, carrier delays, or customs processing.

    7. Shipping Restrictions

    • We do not currently ship to P.O. Boxes or APO/FPO addresses.
    • Certain products may have shipping restrictions due to legal or safety reasons. In such cases, we will notify you before processing the order.

    8. Damaged or Lost Items

    If your order arrives damaged or if an item is missing, please contact our customer service team immediately. We will work with you to resolve the issue and arrange for a replacement or refund, as necessary.

    • Damaged Items: Please retain the original packaging and take pictures of the damage. This will help us process the claim with the carrier.
    • Lost Items: If your order tracking indicates that your package has been lost, please contact us, and we will investigate the issue with the carrier.

    9. Customs and Duties (International Shipping)

    For international orders, Candy Cosmetic is not responsible for any customs duties, taxes, or import fees that may apply to your order. These charges are the responsibility of the customer. We recommend checking with your local customs office to understand any additional charges before placing an order.

    10. Address Accuracy

    Please ensure that your shipping address is correct and complete. Candy Cosmetic is not responsible for delays or lost packages due to incorrect or incomplete shipping information. If an incorrect address is provided, we will attempt to contact you to resolve the issue. However, if the package has already been shipped, we cannot be held liable for any issues that arise.

    11. Shipping Policy Updates

    We may update our Shipment Policy from time to time to reflect changes in our shipping procedures or carrier services. Any updates will be posted on this page, and the effective date will be updated accordingly.

    12. Contact Us

    If you have any questions or concerns regarding our shipping policy or need assistance with your order, please contact us:

    • Email: info@candycossmetic.com
    • Phone: 781-792-6782
    • Address: 474 Hillcrest Avenue, Rockland, Massachusetts, United States

    We are committed to ensuring a smooth and efficient shipping experience for all of our customers. Thank you for shopping with Candy Cosmetic!